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IVR Service

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Grow your business with IVR Service

IVR stands for Interactive Voice Response. This technology enables interaction between a caller and a computer via the phone. Callers can interact with IVR systems by pressing numbers on a phone keypad or by speaking simple commands to answer the computer’s voice prompts. the decision is going to be get connected to the specified person/department anywhere. we provide Cloud PBX is an innovative reporting system for little, medium and enterprise business.


 

How actually IVR Solution works

Anyone who calls on your Office Number or Virtual Number will go first hear a corporation welcome message (Welcome to ABC Limited Company, We offers the Some special products and services for you) and post welcome message IVR extension option will come:

  •  Press 1 for Sales Department
  •  Press 2 for HR Department
  •  Press 3 for the Marketing Department
  •  Press 5 for Accounts Department
  • Press 9 for customer care

Based upon the extension option selected by a caller, the Incoming call is going to be automatically routed to any mobile or landline phone mapped thereto extension and therefore the agent starts speaking with a customer. And post-call completed, Our System will automatically send SMS on caller number together with your custom sender ID.

 

Benafits

Distribute Same information to each caller

One Number for Callers

Call attending at 1st ring

Increase your brand image

No Hardware cost

Never loss business leads

Pay-as-you-grow model

Scale without adding manpower

Feature

Professional Image

  •   Welcome message
  •  Language preference
  •  Multi-Level IVR
  •  On-hold Music
  •   Voicemail
  •   Sticky agent

Super Advance Alert and Report

  •  2 way SMS Notification
  •  Email alerts
  •   Call Recording
  •  Call logs
  •   Real-time analysis
  •   Number blacklisting

24/7 Multiple Connectivity

  •  Always Connected
  •   Intelligent Call Routing
  •  Multiple Call Connected at same time
  •   Office timing Setup

Simple Online Panel

  •  Easily manageable
  •   Multi-Agent Login

PRICING & PLANS


OFFER

PRICING & PLANS
 
 


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Call Us On Below No.

India (Delhi)

+91-9540809966 , +011 4723-4488

+91-9540809966

a2zwebinfotech

info@a2zwebinfotech.com

  304, IIIrd Floor, Sai Chamber, D. B. Gupta Road, Karol Bagh, New Delhi-110005 (India)

UAE (Ajman)

+971-544875436

+971-544875436

a2zwebinfotech

info@a2zwebinfotech.com

  A-64-01-02-08, Flamingo Villas (Near China Mall), Ajman, U.A.E.

Web Development